Refund policy

Return & Refund Policy

We offer a 24-hour refund request policy on dahlia tubers only.

NOTICE: Posting photos of your tubers on social media will void your refund request. Please contact us directly about all tuber concerns. We will happily evaluate photos of your tubers.

We highly recommend you open and inspect your order immediately. If you receive a tuber that is in poor condition, you may request a refund within 24-hours of delivery. Please note, this is not 24 hours from when you open the package, it is 24-hours from when USPS reports the package was delivered, as noted by shipping tracking data.

In order to receive a refund you must submit this request within the 24-hour period, and include a photo.

Once we receive the email, we will send you an email with next steps and you will repackage the tuber and send it back to us. You do not need to mail it within the 24 hour window. Once we receive the returned tuber, we will issue your refund.